Keynote Speaker: Dominick Carra, Director of ARDECs Quality Engineering and System Assurance Directorate, U.S. Army Armament Research, Development and Engineering Center

The Quality Measurement Conference's keynote speaker, Dominick Carra of ARDEC, U.S. Army Armament Research, Development and Engineering Center, discusses his organization's quality journey to winning the Malcolm Baldrige National Quality Award in 2007 and beyond. He also discusses the challenges the organization faces and goals for the future. (36 minutes)
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