- THE MAGAZINE
- WEB EXCLUSIVES
The report details how companies have saved millions of dollars and eliminated ineffective process steps by implementing “customer-centric” Six Sigma programs. One master black belt profiled in the report used Six Sigma to eliminate 96% of the defects from one service process, saving his division $8 million. Another black belt saved $4 million by altering the delivery and repair process for one of his firm’s product lines.
The report includes tips for implementing Six Sigma. “Companies that attempt to implement Six Sigma without leveraging proven methods developed by industry bellwethers are far less likely to reap the rewards enjoyed by successful Six Sigma programs,” says Keith Symmers, vice president of Best Practices.
For a summary, call (919) 767-9258 or visit www.benchmarkingreports.com/ r/r413.htm.