- THE MAGAZINE
- WEB EXCLUSIVES
One project on Mikin’s list is to establish process metrics that will enable NSL to relate its many operating procedures to one another. "I'm a great believer in managing what you measure," says Mikin. "Process mapping will allow NSL to measure the overall health of its processes to provide continuous improvement and improved productivity."
"NSL is committed to quality and delivering results you can rely on," says company President Larry Somrack. "The addition of Craig to lead NSL's quality team will enhance our ability to provide accurate, reliable testing in a timely manner."