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Joseph De Feo, Juran Institute’s CEO, and 20 year employee, states that, “Dr. Juran recently told me that he wanted everyone to know he had a wonderful life and hoped that his contributions to improving the quality of our society will be remembered. Although Dr. Juran has been retired from the Institute since 1995 he remained Chairman Emeritus and ensured that we could carry on his mission to improve the quality of our society. He was even still working hard at completing another text book, caring for himself and his wife of 81 years, Sadie, when he passed away.”
Dr. Juran had many notable accomplishments in his life. His major contribution to society was in the field of quality management. Perhaps most importantly, he is recognized as the person who added the managerial dimension to quality-broadening it from its statistical origins.
In 1937, Dr. Juran coined the Pareto Principle, which millions of managers rely on to help separate the "vital few" from the "useful many" in their activities. He also wrote the first standard reference work on quality management, the Quality Control Handbook, first published in 1951 and now moving into its sixth edition.
His classic book, Managerial Breakthrough, first published in 1964, presented a more general theory of quality management. It was the first book to describe a step-by-step sequence for breakthrough improvement. This process has evolved into Lean and Six Sigma today and is the basis for quality initiatives worldwide.
The Juran Trilogy, published in 1986, identified and was accepted worldwide as the basis for quality management. After almost 50 years of research, his trilogy defined three management processes required by all organizations to improve. Quality control, quality improvement, and quality planning have become synonymous with Juran and Juran Institute Inc.
Dr. Juran traveled the world to teach others how to improve quality, and in 1979, at the age of 85, he founded Juran Institute, Inc. (JII). JII initially focused on providing training and techniques to improve enterprise quality. It grew over the years to provide clients and society with a full compliment of tools and techniques to improve business results. Many of Dr. Juran’s techniques to improve business performance are still in use today, such as the Lean and Six Sigma tools and principles used worldwide.
As a result of the power and clarity of Joseph Juran's thinking and the scope of his influence, business leaders, legions of managers and his fellow theorists worldwide recognize Dr. Juran as one of "the vital few" - a seminal figure in the development of management theory. Juran contributed more to the field and over a longer period of time than any other person, and yet, felt he had barely scratched the surface of his subject. "My job of contributing to the welfare of my fellow man," wrote Juran, "is the great unfinished business."
Juran Institute was founded in 1979 by Dr. Joseph M. Juran, the internationally recognized pioneer and visionary of the quality management field. Juran is a global leader of research, consulting, and education in managing operational excellence. With offices spanning the United States, China, Germany, Korea, the Netherlands, South Africa, Spain, and the United Kingdom, Juran is able to provide support worldwide. Through training and consulting, our professionals exemplify the standard for quality leadership, enabling clients to achieve Six Sigma levels of quality and optimal business performance. To learn more about Juran and our mission statement, visit www.juran.com .