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“We evaluated several QMS options and TrackWise was a clear choice for Invacare based on Sparta’s experience and best practices that are pre-built into the solution,” says William J. Braun, vice president of global quality, Invacare. “Sparta and the TrackWise solution are unique because they understood that our vision for quality incorporates product safety as well as improving dealer and end-customer satisfaction by addressing product issues throughout the supply chain. We expect a significant improvement in customer satisfaction levels and a strong return–on-investment as we roll TrackWise out globally at Invacare.”
Invacare selected TrackWise under Sparta Systems’ Secure Transition program, which includes special incentives and professional service consulting to help companies make the transition from legacy quality management applications and point solutions to a more secure and scalable QMS platform.