- THE MAGAZINE
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ThermoGenesis was seeking a single source provider for automated quality management that would effectively support its key processes and allow quick trending and reporting against all internally captured data sources.
SmartDoc will help ThermoGenesis manage all its SOPs and key critical documents tied to SmartTrain to ensure up-to-date employee training and certification especially for on-going changes. SmartAudit will help support all audit criteria management and scheduling for its internal and supplier audits, while SmartCAPA will provide streamlined processes for captured nonconformances and corrective and preventive actions across the value chain.
“As a growing company, it is critical that ThermoGenesis constantly ensures it is offering its partners and customers the highest quality and most advanced products, while remaining fully compliant with internal standards and external regulatory requirements,” says Les Schnoll, vice president of operations, QA and RA for ThermoGenesis. “Pilgrim’s enterprise compliance and quality solution allows ThermoGenesis to have key visibility in all its processes and be more proactive in delivering high-quality products and services worldwide.”