2009 Baldrige Improvement Day Goes Virtual, Seeks Participants

GAITHERSBURG, MD-The Baldrige National Quality Program (BNQP) at the National Institute of Standards and Technology (NIST) collects suggestions throughout the year on opportunities for improving the Baldrige Criteria for Performance Excellence, the Baldrige National Quality Award processes and other program activities.

Traditionally, the Baldrige Program has held an annual “Improvement Day” at the NIST Gaithersburg, MD, campus for interested stakeholders to review, consolidate, filter, prioritize and recommend which of these suggestions should be implemented.

To broaden the access to “Improvement Day” this year, the Baldrige Program has turned it into a virtual event with sessions scheduled for August 3rd (1 to 4 p.m. Eastern Time), August 6th (2 to 5 p.m. Eastern Time) and August 11th (2 to 5 p.m. Eastern Time). A Web-based brainstorming/decision-making tool will facilitate the review and recommendation process while participants interact via a conference call.

ContactBob Fangmeyerfor more information.

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