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The innovation center in Detroit offers consulting, system integration and outsourcing services in sales and marketing, aftersales services including warranty and parts logistics, customer relationship management (CRM), talent management and finance. It also offers industry workshops and demonstrations for clients, promoting active dialogue on opportunities that impact the automotive and industrial manufacturing industries.
“The ability to serve the needs of our clients using a global capability is a key strength of Accenture,” says Luca Mentuccia, Accenture’s global managing director for its automotive industry group. “Our automotive centers enable us to mobilize the right people with the right skills and capabilities to deliver solutions for our clients in a cost-effective and efficient manner, serving them wherever their location.”
This center in Detroit brings the total number of centers in the Accenture’s global Automotive Solution Center Network to five, which also includes Hyderabad, India; Turin, Italy; Madrid; and Shanghai. Currently within the network, Accenture has more than 2,600 personnel delivering tangible value-based solutions to clients at a manageable cost.
“Our new facility in Detroit is Accenture’s continued commitment to invest in the resurgence of the U.S. auto industry and the growing industrial manufacturing industry,” says James A. Robbins, Accenture’s North American managing director for its automotive and industrial equipment group. “We are looking forward to this innovation center delivering the same results for our clients that we have achieved at our other solution centers around the world.”