From the Editor: Quality Every Day

There’s a common thread that all of the Quality Professionals of the Year hold true-quality is a way of life.

There’s a common thread that all of the Quality Professionals of the Year hold true-quality is a way of life. It’s not something that they turn off when they leave work and head for home; quality is ingrained in everything that they do.

This is no different for D.H. Stamatis, the 2010 Quality Professional of the Year. Stamatis, president of Contemporary Consultants Co. (Southgate, MI), says, “Quality starts with integrity. And you can see that everywhere you go. At heart I am an educator, and I feel the need to educate wherever I am.”

Stamatis acknowledges that his need to educate others on quality sometimes upsets his family. “Even when I go to a restaurant, I see quality. The business is supposed to exist to serve the customer, and yet, when you go in, you have to wait for service.” It is at these times that Stamatis will, as he puts it, scream for service because the restaurant needs to learn that customer service is about the customer. “That is a measurement of quality,” he says. “It starts with integrity and truthfulness. A business must have quality at its core, and I will make sure that I hold them accountable for it.”

Stamatis continues, “Quality is a defined characteristic. What quality is for me might not be quality to someone else, but the first step is always measurement. Whether measurement is a micrometer, or something else, it always starts with measurement.”

To learn more about Stamatis and his views on quality, read the entire article by Assistant Editor Justin Di Sandro. For even more with Stamatis, listen to an exclusive Q-cast podcast at

Congratulations to Stamatis on being named the 2010 Quality Professional of the Year.


Quality is reaching out to you in more ways than ever. We already bring you a monthly magazine, in both a print and digital version; podcasts; blogs; and various forms of social media including LinkedIn, Facebook, YouTube and Twitter. This month we’re introducing mobile tagging.

For those unfamiliar with mobile tagging, it is the process of providing data on mobile devices, commonly through the use of data, such as a URL, encoded in a 2-D barcode that is meant to be read and input using a camera phone. The user is able to gather digital information immediately by scanning a 2-D barcode, for example, in an advertisement. The vision behind mobile tagging is the idea of an absolute convergence between information media. Mobile tagging connects static information carriers with the Internet and encourages interactive behavior.

Turn to p. 2 of this month’s issue to see the information from Quality’s printed page appear on your smart phone.

Did you enjoy this article? Click here to subscribe to Quality Magazine. 

Recent Articles by Gillian Campbell

You must login or register in order to post a comment.




Karen Spencer, Clinkenbeard's quality manager, discusses what makes the plant stand out, advice for other plants, and looks to the future.
More Podcasts

Quality Magazine


2015 May

The May 2015 edition of Quality Magazine includes articles on cloud technologies, depth gages, ISO 9001, digital inspection and cool new products.

Table Of Contents Subscribe

Topics to Talk About

What topics would you like to see Quality cover more?
View Results Poll Archive

Clear Seas Research

qcast_ClearSeas_logo.gifWith access to over one million professionals and more than 60 industry-specific publications,Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.


Facebook2015_40 twitter_40px.png  youtube_40px.pnglinkedin_40px.png  GooglePlus_40