In the early 1980s, US automakers faced stiff competition from Japanese counterparts, prompting a shift towards prioritizing quality for customer satisfaction. This era marked the birth of ISO 9001 QMS, symbolizing a significant change in industry practices.
Manufacturing ERP software impacts every aspect of a business and enables automation and data-driven planning for operational efficiency, which is crucial for maintaining profitability in today's market.
Blaming technology for lower customer satisfaction due to reduced personal interaction, while emphasizing the importance of face-to-face meetings for happiness and increased effectiveness, highlights the need for strategies like limiting electronics during meals and following established standards.
Auditing is undergoing a paradigm shift, influenced by the rapid advancements in technology and data analytics. As organizations embrace more complex, digital processes, how they’re audited is changing.
ISO standards provide a framework for organizations to operate efficiently, ensure product quality, and meet regulatory requirements. Their benefits are far-reaching and impactful.
Why is certification of an organization’s quality management system to ISO 9001 – or AS9100, or IATF 16949 or ISO 13485 – so special? What does the certification signify? And what supports the paper behind that framed certificate?