This one starts innocently enough, but is difficult to stop.
Ask what the process is supposed to do.
On the surface, it would seem there is little to be done when looking at calibration services.
Just so there’s no misunderstanding, the ‘PC’ referred to in the title is not about political correctness, a very bad disease in its own right. In this case it’s about panic calibration.
This question is rarely, if ever, asked but assumptions regarding the length of time involved regularly pop up, especially when measurement disputes are the situation into which such assumptions are injected.
Bill Arbogast explains his perspective on quality, ISO 9001, and how to manage inevitable business changes.
Read: The 2013 Quality Professional of the Year
The purpose of this field guide is to assist organizations, step by step, in implementing a quality management system (QMS) in conformance with ISO 9001:2008, whether from scratch or by transitioning from ISO 9001:2000. It examines each sub-clause of Sections 4–8 of ISO 9001:2008, which contain the requirements, and gives a list of the documentation/documents required, internal audit questions, a summary of management’s responsibilities, and a flowchart of the steps that need to be undertaken to satisfy the requirements.
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