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As humans , we move toward the strongest picture and our natural tendency is to maintain our current picture of who we are. We change that perspective, but in order to do so, we need to make that future picture (or goal) stronger and more attractive than staying in our comfort zone or the present.
The purpose of this field guide is to assist organizations, step by step, in implementing a quality management system (QMS) in conformance with ISO 9001:2008, whether from scratch or by transitioning from ISO 9001:2000. It examines each sub-clause of Sections 4–8 of ISO 9001:2008, which contain the requirements, and gives a list of the documentation/documents required, internal audit questions, a summary of management’s responsibilities, and a flowchart of the steps that need to be undertaken to satisfy the requirements.
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