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As the New Year begins, it appears the automotive industry has weathered the literal and figurative storms of 2012. The criticism concerning lack of industry innovation has momentarily quieted as 50 new models were introduced in 2012.
A solid working relationship with your suppliers is essential to your business success. Assessing your risks is also good for business. But is your organization fully engaged in these business practices?
In March 2013, Lululemon, a billion-dollar Canadian athletic apparel company, made headlines after the media got wind of an unusual story. The Vancouver-based company recalled its popular black yoga pants after customers complained that the active wear was too sheer.
The purpose of this field guide is to assist organizations, step by step, in implementing a quality management system (QMS) in conformance with ISO 9001:2008, whether from scratch or by transitioning from ISO 9001:2000. It examines each sub-clause of Sections 4–8 of ISO 9001:2008, which contain the requirements, and gives a list of the documentation/documents required, internal audit questions, a summary of management’s responsibilities, and a flowchart of the steps that need to be undertaken to satisfy the requirements.
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