Quality Magazine

Mailbag<br>Hot Point

May 5, 2003
Dear Editor,

Your editorial, "Stop Bullying" (Quality, June 2002, p. 6), hit a hot point with me. It seems like we have been here before -- just a few years ago. If the automaker doesn't know how to make a fair profit while paying a fair price for his goods, then he should just close his doors. Bullying the suppliers (and eventually his employees) is just delaying that point anyway.

I wonder how the automaker you mentioned would respond if I took delivery on a car/truck and then I told them that I was only going to pay them 90% of the invoice?

Good article. It's too bad the people you were writing about cannot see (or remember) what you so vividly point out.

Lynn Schmelzer