MILWAUKEE-An informal survey of
approximately 2,600 ISO-certified
companies commissioned by the Independent Association of Accredited Registrars (IAAR), found that ISO 9001 certification produces positive returns on investment. Results revealed that respondents believe certification enhanced internal and external performance, and 84% of the companies realized a positive return on certification investment. The survey was commissioned by IAAR in cooperation with the ANSI-ASQ National Accreditation Board (ANAB).
Accredited certification of quality management systems, such as ISO 9001, began in the early 1990s as a key to trading with the European Union, but through continued improvement and increased awareness, the standard has become known worldwide and helps ensure the quality of global trade. There are currently 800,000 certified companies worldwide, including nearly 50,000 in the United States.