Quality Magazine

Accenture Expands Application Outsourcing Reach In Automotive Marketplace

April 16, 2009

MUNICH--Accenture will help car manufacturer BMW Group consolidate its information technology (IT) processes under a five-year application outsourcing contract. Financial terms were not disclosed.

As part of the agreement, Accenture will help BMW Group consolidate a vendor network of its application operations service providers in areas including production, sales, logistics, finance and human resources. Accenture will also help BMW make overall IT processes more reliable, predictable and efficient. The agreement is designed to help BMW achieve lasting cost reductions by helping the company simplify its processes while improving the overall service levels provided to its business users.

The contract covers more than 500 applications that BMW Group uses around the world in its automotive and component manufacturing plants and within its sales and distribution business units. The agreement extends an existing collaboration between Accenture and BMW, as Accenture has been helping BMW Group enhance its application management services over the past four years.

Richard Spitzer, managing director of Accenture’s Automotive practice, says, “Top companies such as BMW are continually refining their distinctive capabilities, including those related to lean enterprises and efficient back-office services. BMW’s application management strategy will enable the company to take advantage of significantly improved services and processes, all from a single provider.”

Accenture will deliver the services to BMW Group leveraging its Global Delivery Network and its Automotive Centers of Excellence in Hyderabad, India; and Munich and Hof, Germany.