The ability to achieve breakthrough improvements, meet new standards and consistently maintain high levels of performance depends upon the effectiveness of controls.

In the Center of Things

May 5, 2003

By Larry Adams

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It's hot. It's dirty. It's a through-feed production line and it's no place for a coordinate measuring machine (CMM). At least, not until now.

So I'm driving down the street the other day, and what do I see? Stenciled in huge letters, taking up most of the back side of the 18-wheeler in front of me, are the words: ISO 9001 certified. I had to look hard to even spot the name of the company -- a local paper supplier -- which was written in much smaller letters on the bottom of the truck's back door.

Diagnostics From Afar

May 5, 2003

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Performing predictive maintenance or trouble-shooting diagnostics on production machines that are located in remote or hard-to-access places is now easier, thanks to software that uses the power of the Internet to let engineers view data and perform tests--from anywhere.

Got a Problem? Try Our Reader Forum for Help

May 5, 2003

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The Quality Online Reader Forum is a place where quality professionals can network and get help with quality problems.

Calibration vs. Certification

May 5, 2003

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Although it is widely known that manufacturers of quality parts re-quire the use of coordinate measuring machines (CMMs) to ensure part accuracy, it is not as clearly understood that a calibrated CMM is not the same as a certified CMM.

Quality Spending Outlook

May 5, 2003

By Larry Adams

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The picture was cloudy. The signs mixed. Even before the Sept. 11 terrorist attacks, the economy was uncertain.

Not Your Father's SPC

May 5, 2003

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Over the past year, the accessories division of Black & Decker Corp. has changed its entire approach to quality control.

Magic Made With Fixtures

May 5, 2003

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Traditional flexible fixtures used on coordinate measuring machines (CMMs) can hold most parts, but some complex, geometric parts with multiple levels and steps, cannot be held by standard CMM fixtures.

Document Control Software: Less Paper, Time and Scrap

May 5, 2003

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Most factory operations will likely never become 100% paperless.

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A Practical Field Guide for ISO 9001:2008

The purpose of this field guide is to assist organizations, step by step, in implementing a quality management system (QMS) in conformance with ISO 9001:2008, whether from scratch or by transitioning from ISO 9001:2000. It examines each sub-clause of Sections 4–8 of ISO 9001:2008, which contain the requirements, and gives a list of the documentation/documents required, internal audit questions, a summary of management’s responsibilities, and a flowchart of the steps that need to be undertaken to satisfy the requirements.

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