My journey in dimensional inspection and quality started what seems like a lifetime ago when I ran the one-CMM quality department in my father’s aerospace engineering firm. Thirty years later, my passion for American ingenuity has never been stronger.
In early stages of industrialization, products were simpler, factories were smaller, most processes were manual, and process flows were shorter. Contact with customers was direct between production and customer.
During the past 25 years, coordinate measuring machine (CMM) sensor technology has expanded from tactile and scanning systems to now include optical, laser and surface finish sensors, effectively expanding the CMM’s capabilities.
As a quality manager, it’s your worst nightmare. One of your best customers comes for a visit and brings a box of cracked parts that came from your plant. He wants to know how it happened, and how you are going to ensure it won’t happen again.