My journey in dimensional inspection and quality started what seems like a lifetime ago when I ran the one-CMM quality department in my father’s aerospace engineering firm. Thirty years later, my passion for American ingenuity has never been stronger.
This question is prompted by another round-robin type study involving the calibration of thread plug gages, the results of which were predictable because similar studies over the past twenty years or so have produced similar results.
As a quality manager, it’s your worst nightmare. One of your best customers comes for a visit and brings a box of cracked parts that came from your plant. He wants to know how it happened, and how you are going to ensure it won’t happen again.