Management

Speaking of Quality

Recalls and Violations

There's more than one way to implement quality--correctly or not
Searching over headlines, it is difficult to believe there is quality in American products and services.
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Legal Insight

Conducting Workplace Investigations

Follow these steps in planning investigations.
Managers should be capable of addressing accusations of employment discrimination and harassment.
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Face of Quality

The Value of a Certified Quality Professional

Certification benefits both you and your organization.
In my April 2013 column, I explained Ten Reasons to Invest in Yourself. Due to the number of comments and follow up questions, I thought it worthwhile to do a sequel.
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From the Editor: Connections

The go-between for people and machine.

Connections. Making them is a part of our work and personal lives.


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Management

13 Steps to Get Ahead

Follow these best practices to get results in your career.

In every place I’ve worked, I’ve noticed a handful of patterns. Some people seem to fit in well, do their work, and usually get the perks—opportunities, raises and promotions.


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Management

Get Smart About Green Manufacturing

Learn how to minimize manufacturing’s environmental impact.

Green manufacturing doesn’t have to involve solar power and wind turbines. It can be turning equipment to a lower setting when not in use, switching the lighting, or even changing a plant’s operating hours in order to save electricity.


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Speaking of Quality

Charting The Process With the Help of a Turtle

Map the process. Chart the process. Get the turtle!

Process maps and flowcharts are essential for your QMS. However, these tools are mistaken for the same tool and used interchangeably.


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Management

Lean Manufacturing Processes Have Measurable Results

American and Asian manufacturers view the lean philosophy differently.

According to Smith, lean is not just for manufacturing but it is a philosophy that can be applied to any environment to reduce waste.


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Legal Insight

Strategic Alliances and Joint Ventures

Learn more about these expansion strategies—and the risks involved.

Suppose a company wants to expand into a foreign market or combine its product with that of another firm. One of the quickest and most effective ways to accomplish this is through a strategic alliance or joint venture (JV) with another business.


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Face of Quality

Foundation for Defect-Based Metrics

Two questions form the foundation for a defect-based metric system.

A defect happens when the outcome of any process, whether to manufacture a product or provide a service, does not produce the expected outcome.


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Multimedia

Videos

Podcasts

Charles J. Hellier has been active in the technology of nondestructive testing and related quality and inspection fields since 1957. Here he talks with Quality's managing editor, Michelle Bangert, about the importance of training.
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Quality Magazine

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2014 October

Check out the October 2014 edition of Quality Magazine for features!

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The Skills Gap

What is the key to solving the so-called skills gap in the quality industry?
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