Articles by Mark A. Nash

Quality 101: What Do You Measure in a Lean Organization?

March 8, 2012
Measurements should tie into the company’s overall strategy for success.
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Management: Supply Chain Quality Begins With You

August 3, 2011
Some tips will help get you started on the supply chain quality road.
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Quality 101: Process Mapping for the 21st Century

July 31, 2009
Process mapping tools are found in every quality practitioner’s toolbox. Whether flowcharts, SIPOCs (suppliers, inputs, process, outputs, customers), mind maps or swim lanes, there is a process mapping tool that can document the process under review. Since the 1970s, when the quality movement took hold in the United States, the most often used and most widely accepted of these tools has been the flowchart. It is from this basic mapping concept that all others have emerged.
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Quality 101: Improving Quality Through Lean Concepts

November 21, 2007
Pull systems, one-piece flow, elimination of waste-these are the concepts most often discussed when lean is the topic. Quality at the Source, on the other hand, is rarely front and center when lean improvement efforts are presented.

Even though improved quality is a common outcome of lean transformations every day, the glamorous lean concepts and tools seem to get all the attention. However, just as 5S systems are credited with productivity improvements of up to 10%, Quality at the Source (QATS) can produce dramatic quality improvements in short order.
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Multimedia

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 In honor of World Quality Month, we spoke to James Rooney, ASQ Past Chairman of the Board of Directors 2013, for his take on quality around the world.
For more information, read the ASQ Speaking of Quality column.
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2014 April

Check out the April 2014 edition of Quality Magazine for features!
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Manufacturing Process

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