Articles by Hill Cox

Other Dimensions: When the Uncertainty Is...

June 30, 2010
More companies than ever are taking measurement uncertainty into account when it comes to gage calibration, and for that matter, even on product measurements. This is due to the fact that a measurement without an uncertainty statement is basically a “reading” with nothing to indicate how good or bad it might be.
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Other Dimensions: The Language of Measurement

June 2, 2010
Readers of this column will understand that I do not profess to be a great user of the English language-or any other, for that matter. I have a friendly editor that keeps me on the straight and narrow. In conversation some of our mistakes can pass without notice, such as using “to” instead of “too,” but when you commit to print, they are all there for everyone to see.
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Other Dimensions: Quality Audit Survival

April 30, 2010
If both your system and attitude show a sincere effort to do things properly, most auditors will cut you some slack.
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Other Dimensions: Special Equipment and You

March 30, 2010
Remember that you cannot give your supplier too much information if you want custom-designed and built equipment that meets your expectations.
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Other Dimensions: Standard or Special?

February 25, 2010
If a custom-made gage is in your future, it is important to ask the right questions.
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Other Dimensions: Working with Measurement Uncertainty

January 28, 2010
If outside facilities do your calibration work, you’ll notice a value shown as measurement uncertainty on their reports.
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Other Dimensions: Mind Your Master

December 22, 2009
Masters are critical for all comparative measurements and should duplicate the work to be measured as much as possible.
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Other Dimensions: Damage Control

December 1, 2009
When we report receiving gages or instruments that are damaged, the first reaction from customers is to blame us for dropping them.
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Other Dimensions: Growing Gages

October 28, 2009
Some gage users would be quite pleased to have gages that keep growing in size to negate wear. Unfortunately, it’s not a controllable situation and will result in your no-go plug gages going oversize on a continuous basis. You win some, you lose some.
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Other Dimensions: Free Gage Calibration?

September 29, 2009
With so many gage buyers focusing on costs alone rather than what they are actually getting for their dollars, it follows that suppliers will do the same. It often becomes a situation where a gage buyer pretends to want calibration while the supplier pretends to deliver it.
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 In honor of World Quality Month, we spoke to James Rooney, ASQ Past Chairman of the Board of Directors 2013, for his take on quality around the world.
For more information, read the ASQ Speaking of Quality column.
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