David Crosby

David Crosby is author of "The Zero Defects Option" and a quality professional with more than 50 years of experience. Visit www.qualitynews.com for more information.

ARTICLES

Zero Defects Part II: Let Employees Help Improve Quality

August 26, 2009
In part II of his response, Crosby goes into further detail about the reality of implementing zero defects.
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Responses to: Can You Achieve Zero Defects?

July 28, 2009
Dave Crosby responds to naysayers by commenting on whether achieving zero defects is realistic.
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 In honor of World Quality Month, we spoke to James Rooney, ASQ Past Chairman of the Board of Directors 2013, for his take on quality around the world.
For more information, read the ASQ Speaking of Quality column.
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2014 April

Check out the April 2014 edition of Quality Magazine for features!
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Manufacturing Process

Has/does news about a manufacturers’ recall (like the GM recall in the news now) cause you or your company to reexamine its manufacturing process?
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