Articles by Gillian Campbell

Taking Quality to the Customer

March 1, 2011
Maintaining quality on customized trucks is all in a day’s work for this year’s Quality Plant of the Year winner, Daimler Trucks North America Cleveland Truck Manufacturing Plant.
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From the Editor: In it Together

March 1, 2011
When it comes to the plant of the year, the one thing that resonates with me year after year is how engaged all of the employees are. This year’s winner is no exception.
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From the Editor: Information Age

February 1, 2011
Today you can receive much of your quality information instantaneously.
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50 Years of Quality: SPC Unleashed

January 26, 2011
Since the introduction of computers in the manufacturing process, the capabilities of SPC have grown.
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From the Editor: 50 Years in the Making

January 1, 2011
Welcome to our golden anniversary. Quality Assurance, as we were originally known, launched in 1962, back at the early stages of the space exploration program and the dawn of man in space.
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From the Editor: Money Matters

December 1, 2010
After a couple of dismal years, quality spending is expected to increase in 2011 to $2.6 billion, according to Quality Magazine’s Annual Spending Survey.
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Special Report: Gaining Ground

December 1, 2010
After a tumultuous couple of years, the quality industry is headed in the right direction and starting to gain ground, albeit slowly.
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From the Editor: Celebrating Quality

October 28, 2010
How has quality changed since you started in the industry, and how have the changes impacted your job?
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From the Editor: Solution Solvers

September 29, 2010
People are no longer looking for equipment, software or services. They’re looking for solutions.
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From the Editor: Quality and Safety

August 30, 2010
In mid-August a Boeing 737 on its way to San Andres Island, just off the coast of Columbia, fell short of the runway just before landing and skidded on its belly before splitting in three.
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Multimedia

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Bill Arbogast explains his perspective on quality, ISO 9001, and how to manage inevitable business changes.


Read: The 2013 Quality Professional of the Year

 
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THE MAGAZINE

Quality Magazine

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2013 May

Check out the May 2013 edition of Quality Magazine for features about Measurement, Software and Test & Inspection.
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A Practical Field Guide for ISO 9001:2008

The purpose of this field guide is to assist organizations, step by step, in implementing a quality management system (QMS) in conformance with ISO 9001:2008, whether from scratch or by transitioning from ISO 9001:2000. It examines each sub-clause of Sections 4–8 of ISO 9001:2008, which contain the requirements, and gives a list of the documentation/documents required, internal audit questions, a summary of management’s responsibilities, and a flowchart of the steps that need to be undertaken to satisfy the requirements.

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