Articles by Gillian Campbell

From the Editor: It's a Small World

By Gillian Campbell
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The world’s most inexpensive car was unveiled at the Ninth Annual Auto Expo in New Delhi, India, in January. Priced around $2,500, the Nano from Tata Motors caused quite a stir.
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From the Editor: Changes

By Gillian Campbell
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It’s that time of year when resolutions are made that often get quickly broken-a week or two at the longest. I’m not one for making resolutions, but I do resolve that Quality Magazine will continue to bring you the information you’ve come to know and expect from it.
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From the Editor: Wish List

By Gillian Campbell
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About half of you have come into some money within the past three months, and another group of you will come into money during the first month of 2008. No, I’m not talking about winning the lottery or the holiday bonus. The money I’m talking about is your company’s annual budget.
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From the Editor: Quality Slipping at Toyota?

By Gillian Campbell
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Has Toyota lost its place as the benchmark for vehicle reliability?
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From the Editor: Tainted Toys

By Gillian Campbell
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After a summer filled with toy recalls because of defective magnets and excessive lead paint-as much as 180 times the acceptable levels, according to some experts, I think that the holidays will be much different for many families with children this year.
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From the Editor: The Art of Suggestion

By Gillian Campbell
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Congratulations to Freightliner’s Mt. Holly, NC, Truck Manufacturing Plant on being named the 2007 Quality Plant of the Year. Special Projects Editor Michelle Bangert spent the day with the folks at Freightliner’s Mt. Holly plant learning more about this year’s plant of the year.
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From the Editor: The Personal Side of Quality

By Gillian Campbell
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Passionate, dedicated and mentor are a few words that describe Jimmy (Jim) L. Smith, Quality Magazine’s 2007 Quality Professional of the Year.
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The Human Side of Quality

By Gillian Campbell
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At the end of the day it’s about people.

“The most important thing that I have been preaching my whole career is the human side of quality is at least as important as the technical side of quality,” says Jimmy (Jim) L. Smith, Operations Quality Manager for Caterpillar Inc.’s Mossville Engine Center (MEC) in Mossville, IL, and Greenville, SC.

Smith, Quality Magazine’s 2007 Professional of the Year, leads by example. Not only does he spend his days at Caterpillar, he spends many hours volunteering to teach others about quality.


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From the Editor: Dollars and Sense

By Gillian Campbell
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Who hasn’t wondered if he is earning a fair wage? Or, if the newly hired, recent college graduate is making as much as-or more than-he is? Short of outright asking your colleagues the size of their paychecks, there are few places to find the earning potential of the quality professional.
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Quality Management: More Than Money

By Gillian Campbell
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Money may make the world go round, but it doesn’t necessarily buy happiness or job satisfaction. While dollars and cents can’t be ignored, Quality Magazine’s 7th Annual State of the Profession Survey reveals that almost one-third of quality workers think that a feeling of accomplishment is the most important job attribute
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 In honor of World Quality Month, we spoke to James Rooney, ASQ Past Chairman of the Board of Directors 2013, for his take on quality around the world.
For more information, read the ASQ Speaking of Quality column.
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