Copyright ©2013. All Rights Reserved BNP Media.
Design, CMS, Hosting & Web Development :: ePublishing
“The most important thing that I have been preaching my whole career is the human side of quality is at least as important as the technical side of quality,” says Jimmy (Jim) L. Smith, Operations Quality Manager for Caterpillar Inc.’s Mossville Engine Center (MEC) in Mossville, IL, and Greenville, SC.
Smith, Quality Magazine’s 2007 Professional of the Year, leads by example. Not only does he spend his days at Caterpillar, he spends many hours volunteering to teach others about quality.
Bill Arbogast explains his perspective on quality, ISO 9001, and how to manage inevitable business changes.
Read: The 2013 Quality Professional of the Year
The purpose of this field guide is to assist organizations, step by step, in implementing a quality management system (QMS) in conformance with ISO 9001:2008, whether from scratch or by transitioning from ISO 9001:2000. It examines each sub-clause of Sections 4–8 of ISO 9001:2008, which contain the requirements, and gives a list of the documentation/documents required, internal audit questions, a summary of management’s responsibilities, and a flowchart of the steps that need to be undertaken to satisfy the requirements.
With access to over one million professionals and more than 60 industry-specific publications,Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.
