Praveen Gupta, director of corporate quality at Prysm Inc. (www.prysm.com), is an internationally recognized thought leader in quality and innovation. He is a member of the Executive Council of Quality magazine. Praveen is the author of many books including Six Sigma Business Scorecard, Six Sigma Performance Handbook, and Business Innovation in the 21st Century, and co-editor of Global Innovation Science Handbook. Praveen is also an advisory Director of IIT Center for Innovation science and Applications (www.iit.edu/cisa). For more information, email firstname.lastname@example.org.