Jimmy L. Smith

Jimmy L. (Jim) Smith is quality division manager at the Caterpillar Inc. Mossville Engine Center (Mossville, IL). He also serves the Large Power Services Division as director of quality support. For more information, e-mail smith_jim_l@cat.com.


Jim’s Gems: Focus on Positive Thoughts

The most important step toward success is having faith that you will succeed. Don’t let anyone convince you otherwise. 

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Jim's Gems

Creating An Inspiring Organization

The latest Gem from the desk of Jim Smith!
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Face of Quality: Big Q vs. Little Q

Should an organization focus on continual improvement or aim for the home run? As a follower of Dr. Joseph M. Juran, I see the value and power of his philosophies. Juran displayed his concept of continuous improvement gained through hundreds of projects with his spiral of progress in quality.
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Face of Quality: Wage War on Waste

The quality profession has provided guidance that has helped businesses trim billions of dollars in waste using various improvement processes and training. More is needed, however, from quality leaders as well as business leaders.
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A Recipe for Effective Leadership

All good leaders are not cast from the same mold. This is evident when we study those who have demonstrated good leadership. We might say that each is a good leader with certain characteristics that make them so, yet when we compare those characteristics with the characteristics of other good leaders we might discover that instead of a set pattern there is a wide range of characteristics-both in nature and intensity.
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Charles J. Hellier has been active in the technology of nondestructive testing and related quality and inspection fields since 1957. Here he talks with Quality's managing editor, Michelle Bangert, about the importance of training.
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Quality Magazine


2015 January

Check out the January 2015 edition of Quality Magazine for features!

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The Skills Gap

What is the key to solving the so-called skills gap in the quality industry?
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