Doug Burgess

Doug Burgess is senior vice president, corporate Lean Six Sigma at Xerox (Rochester, NY). For more information, e-mail douglas.burgess@xerox.com or visit www.xerox.com


ARTICLES

Lean Six Sigma: Red Hot Relevance

Process improvement methodologies such as Lean and Six Sigma have gone through several boom and bust cycles since their introduction in the mid-80s. Despite moving in and out of favor, the longevity of Lean and Six Sigma can be attributed to the flexibility and applicability to companies of all sizes in all industries.
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Charles J. Hellier has been active in the technology of nondestructive testing and related quality and inspection fields since 1957. Here he talks with Quality's managing editor, Michelle Bangert, about the importance of training.
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Quality Magazine

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2014 October

Check out the October 2014 edition of Quality Magazine for features!

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The Skills Gap

What is the key to solving the so-called skills gap in the quality industry?
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