Doug Burgess

Doug Burgess is senior vice president, corporate Lean Six Sigma at Xerox (Rochester, NY). For more information, e-mail douglas.burgess@xerox.com or visit www.xerox.com


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Lean Six Sigma: Red Hot Relevance

By Doug Burgess
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Process improvement methodologies such as Lean and Six Sigma have gone through several boom and bust cycles since their introduction in the mid-80s. Despite moving in and out of favor, the longevity of Lean and Six Sigma can be attributed to the flexibility and applicability to companies of all sizes in all industries.
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 In honor of World Quality Month, we spoke to James Rooney, ASQ Past Chairman of the Board of Directors 2013, for his take on quality around the world.
For more information, read the ASQ Speaking of Quality column.
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2014 September

Check out the September 2014 edition of Quality Magazine for features!

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The Skills Gap

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