Janet Jacobsen

Janet Jacobsen is a freelance writer specializing in quality and compliance topics. A graduate of Drake University, she resides in Cedar Rapids, IA.

ARTICLES

Quality Revolution Reduces Defects, Drives Sales Growth at 3M

September 19, 2011
By combining Lean Six Sigma and a top-200 customer focus, 3M improved its belt fabrication processes. The improvement team reduced defects in parts per million by a factor of 28 times as sales increased by 54%.
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 In honor of World Quality Month, we spoke to James Rooney, ASQ Past Chairman of the Board of Directors 2013, for his take on quality around the world.
For more information, read the ASQ Speaking of Quality column.
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THE MAGAZINE

Quality Magazine

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2014 April

Check out the April 2014 edition of Quality Magazine for features!
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Manufacturing Process

Has/does news about a manufacturers’ recall (like the GM recall in the news now) cause you or your company to reexamine its manufacturing process?
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