Articles by Jim L. Smith

Jim's Gems: Don’t Be a Fool

May 21, 2013
I recently read a piece about Minot Judson Savage that really hit me. Savage was an American Unitarian minister but he was also a prolific writer who published many influential works of his day.
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Jim's Gems: Chart Your Path With Self-Reliance

May 8, 2013
One of my favorite writers is Ralph Waldo Emerson. He was born in Boston in 1803 and graduated from Harvard in 1821. Although born more than two centuries ago his published works have certainly inspired and changed the lives of millions of people throughout the world.
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Motivating Others with Effective Communication

May 7, 2013
Leadership would be easy if it weren’t for those being led. Dealing with people is very complex even in the best of situations.
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Face of Quality

Organizational Culture and Work

Understand the variables that affect employee self-determination.
May 2, 2013

Recently a discussion centered on organizational empowerment, its relationship to employee self-determination, and the impact on opportunity. The following is a summary of a recent conversation with one of our readers.


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Jim's Gems: Possibility Thinking Starts with You

April 29, 2013
Last week’s blog focused on the difference between average and great and we thought it might be worthwhile to revisit that topic.
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Jim’s Gems: The Difference Between Average and Great

April 22, 2013
Do you ever think about the difference between mediocrity and greatness? It’s likely not near as much as you might think. It really takes very little to make a big difference in the outcome of your labors.
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Jim Gem’s: Maintain focus on your goal

April 15, 2013
When we’ve reached the goal that we have set for ourselves we need to refocus and set another. We must keep focusing on continual improvement and the actions to reach the peak.
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The People Theory: Motivating Others

April 12, 2013

The following is a series of articles that longtime Quality columnist and blogger Jim Smith penned in 1979 to motivate employees.


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Face of Quality

Ten Reasons to Invest in Yourself

Today's World Takes No Pity on People Who Do Not Add Value.
April 8, 2013

Following are ten potential career benefits that can be realized when you upgrade your skills and knowledge by pursuing a professional certification.


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Jim’s Gems: The Power of Patience

April 8, 2013
Do you ever wish you were born with more patience? Are you embroiled in the daily pressure cooker of life made worse from the feeling being impatient? Impatience exacerbates work-life stress. It helps destroy our inner peace and calm with anger and frustration.
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A Practical Field Guide for ISO 9001:2008

The purpose of this field guide is to assist organizations, step by step, in implementing a quality management system (QMS) in conformance with ISO 9001:2008, whether from scratch or by transitioning from ISO 9001:2000. It examines each sub-clause of Sections 4–8 of ISO 9001:2008, which contain the requirements, and gives a list of the documentation/documents required, internal audit questions, a summary of management’s responsibilities, and a flowchart of the steps that need to be undertaken to satisfy the requirements.

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