Most of us remember that wonderful children’s story about “The Little Engine That Could”. The story has several versions but the one by Watty Piper was published in the U.S. around 1930. It is a story of optimism and hard work that people of all ages can relate.
Last week we were discussing organization change, total quality management, and continuous improvement with a group of managers. The jest of that discussion which focused on deployment issues might be of interest to many readers of this weekly blog.