A document control system can have a direct impact on an organization’s ability to serve its customers. They need to choose whether it will be positive or negative.

Choose Your Path

July 25, 2011

By Jim L. Smith

One Comment

Having a vague idea of where you want to go is not going to do you any good. Know exactly where you desire to be and you're already well on your way there.

Achievers Get it Done

July 18, 2011

By Jim L. Smith

One Comment

The will to succeed includes the willingness to live with the real possibility that things can go wrong.

Just Three Steps Away from Success

July 11, 2011

By Jim L. Smith

One Comment

No matter how low you may be, remember at any point you are just three short steps away from a whole different outlook.

Jim's Gems: Practice Success

July 6, 2011

By Jim L. Smith

2 Comments

Do something once, and it has a small effect. Do something over and over again, and it can grow into a powerful force.

Face of Quality: Enhance Your Quality Culture

July 1, 2011

By Jim L. Smith

No Comments

We need to change the way we think about quality.

Jim's Gems: Stop and Think

June 27, 2011

By Jim L. Smith

No Comments

When we are tempted to feel resentful or sorry for our self, we must stop and understand that such feelings will only intensify our difficulties.

Always Move Forward

June 21, 2011

By Jim L. Smith

No Comments

What is the one thing you can do today to ensure success? It all comes down to setting the highest of expectations. However, you need to be patient with yourself as well.

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A Practical Field Guide for ISO 9001:2008

The purpose of this field guide is to assist organizations, step by step, in implementing a quality management system (QMS) in conformance with ISO 9001:2008, whether from scratch or by transitioning from ISO 9001:2000. It examines each sub-clause of Sections 4–8 of ISO 9001:2008, which contain the requirements, and gives a list of the documentation/documents required, internal audit questions, a summary of management’s responsibilities, and a flowchart of the steps that need to be undertaken to satisfy the requirements.

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