Articles by Jim L. Smith

Jim's Gems: Don't Get Comfortable

September 19, 2011
We are at our best when we are moving toward a meaningful, positive and ambitious goal. As each goal is reached, we need to use the position we've attained to stretch even higher.
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Don't Fear Failure

September 12, 2011
A comfort zone becomes a dreary and dismal place to take up permanent residence.
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Let Our Imagination Work

September 6, 2011
Where our mind consistently goes, the rest of us will follow.
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Face of Quality: Successful Organizations are Customer-Centric

August 30, 2011
Customers don't just buy products; they buy promises.
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Don't Wait for Perfection

August 29, 2011
As humans we can come up with all kinds of reasons why something will not work or will go wrong. Get over that feeling. Get started.
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Jim's Gems: Set New Targets

August 22, 2011
Before you reach each goal, be ready with another one.
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Go Anywhere, As Long As It's Forward

August 15, 2011
To move toward your goals, you must first be facing them.
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Decisiveness Leads to Success

August 8, 2011
Now is a great time to show confidence in your own reasoning power.
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Face of Quality: Five Key Strategies to Enhance Quality Culture

August 1, 2011
Use your strength and leadership to remain economically healthy.
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Challenge Yourself to Go Higher

August 1, 2011
Take on challenges that make you a little bit uncomfortable. That’s the secret.
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 In honor of World Quality Month, we spoke to James Rooney, ASQ Past Chairman of the Board of Directors 2013, for his take on quality around the world.
For more information, read the ASQ Speaking of Quality column.
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