Articles by Jim L. Smith

Face of Quality: Quality Professionals Must Understand Management

May 1, 2011
Maybe the real problem lies within the quality profession.
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Jim's Gems: Be Open to Opportunity

April 25, 2011
Have you ever attempted to hide from your mistakes or pretend they didn't happen? You probably answered “yes” because most of us, being human, have done this from time to time.
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Jim's Gems: Stop Worrying-Just Do It

April 19, 2011
The one thing that inhibits our journey to success is worry. Sometimes worry consumes us. We need to take another approach.
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Do the Right Thing Right Now

April 12, 2011
We need to let go of our concerns about what we could have done or should have done.
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Focus Priorities

April 4, 2011
The priorities that really matter are the ones in which we invest our interest, our attention, and, most importantly, our action.
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Face of Quality: Mentoring Improves Organizations

April 1, 2011
Mentoring is a leadership tool that helps develop an organization’s managerial talent.
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Never Quit

March 30, 2011
Failures are but stepping-stones on the road to success.
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Take Action

March 15, 2011
When we don't feel like doing what we know we must do, that's actually the best time to go ahead and do it anyway.
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Address the Root Cause

March 8, 2011
When there's a problem in your life, make sure to uncover the root cause to get to the actual core of that problem.
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Face of Quality: A Tribute to Dr. Joseph M. Juran

March 1, 2011
Arguably the greatest management and quality consultant of the 20th century, Dr. Juran is remembered as an evangelist for quality and quality management.
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 In honor of World Quality Month, we spoke to James Rooney, ASQ Past Chairman of the Board of Directors 2013, for his take on quality around the world.
For more information, read the ASQ Speaking of Quality column.
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