Articles by Jim L. Smith

Software & Analysis: Document Control is a Cornerstone of Effective QMS

A document control system can have a direct impact on an organization’s ability to serve its customers. They need to choose whether it will be positive or negative.
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Choose Your Path

Having a vague idea of where you want to go is not going to do you any good. Know exactly where you desire to be and you're already well on your way there.
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Achievers Get it Done

The will to succeed includes the willingness to live with the real possibility that things can go wrong.
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Just Three Steps Away from Success

No matter how low you may be, remember at any point you are just three short steps away from a whole different outlook.
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Jim's Gems: Practice Success

Do something once, and it has a small effect. Do something over and over again, and it can grow into a powerful force.
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Face of Quality: Enhance Your Quality Culture

We need to change the way we think about quality.
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Jim's Gems: Stop and Think

When we are tempted to feel resentful or sorry for our self, we must stop and understand that such feelings will only intensify our difficulties.
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Always Move Forward

What is the one thing you can do today to ensure success? It all comes down to setting the highest of expectations. However, you need to be patient with yourself as well.
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Jim's Gems: Focused Responsibility

Your life is best lived when you take full responsibility for it.
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Face of Quality: Manage the Human Side of Quality Improvement

Foster a culture of change.
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Multimedia

Videos

Podcasts

Charles J. Hellier has been active in the technology of nondestructive testing and related quality and inspection fields since 1957. Here he talks with Quality's managing editor, Michelle Bangert, about the importance of training.
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Quality Magazine

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2014 October

Check out the October 2014 edition of Quality Magazine for features!

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The Skills Gap

What is the key to solving the so-called skills gap in the quality industry?
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