Articles by Jim L. Smith

Treat Annoyances as Opportunities

By Jim L. Smith
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When you let the little problems get you down, then you give the big problems the power to overwhelm you.
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Face of Quality: Take the Long-Term Perspective

By Jim L. Smith
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Almost by definition, continuous improvement is a long-term business strategy to improve your business in terms of customer value and satisfaction, quality, speed to market, flexibility and reduced cost.
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Opportunities Surround Us

By Jim L. Smith
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Choose to take the actions that will turn the best opportunities into real and lasting achievements.
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Jim's Gems: Inner Strength

By Jim L. Smith
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When we feel the urge to be critical of someone else, we need to stop, think and look first within ourself.
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Jim's Gems: How Will You Respond

By Jim L. Smith
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The key to success and fulfillment is to take whatever happens and to do something useful and valuable with it.
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Face of Quality: A Model for Success

By Jim L. Smith
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Who doesn’t want to be a success in life?
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Jim's Gems: Control the Situation

By Jim L. Smith
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If you do not like what you see and experience, you have the ability to change it by changing the way you are.
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Jim's Gems: The Power Within

By Jim L. Smith
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We have the power to fill our moments and our life with the things that have real and lasting meaning.
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Jim's Gems: Frustration Creates Opportunity

By Jim L. Smith
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Everyone feels frustrated occasionally. However, how many times do we think of this frustration as an opportunity to create something positive out of a negative situation?
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Face of Quality: Valued Employees Get Results

By Jim L. Smith
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If you have already curtailed your employee recognition practices and rewards programs or are planning to cut them, then you need to reconsider.
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 In honor of World Quality Month, we spoke to James Rooney, ASQ Past Chairman of the Board of Directors 2013, for his take on quality around the world.
For more information, read the ASQ Speaking of Quality column.
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2014 August

Check out the August 2014 edition of Quality Magazine for features!

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