Articles by Jim L. Smith

Jim's Gems: Facing Challenges

Everyday we are faced with challenges that seemingly put roadblocks in our path. We need to train ourselves to view these challenges as opportunities.
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Face of Quality: Invest in the Future

As you may have realized by now, I have a significant interest in the “human side of quality” and have written about this subject on many occasions. This topic is still on my mind, so here is some free investment advice for the future.
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Jim's Gems: Learning and Understanding

Continuing to learn is fundamental to adding to our knowledge and understanding.
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Face of Quality: What is Quality Anyway?

Was Joseph M. Juran or Philip B. Crosby right about the definition of quality? Is quality “fitness for use” or “conformance to requirements?” I’ve pondered this issue a lot and my simple response is yes, but only in the broadest terms. It is necessary to be more explicit.
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Jim's Gems: You Have What It Takes to Succeed

Do you ever think about what it takes to be successful? Do you ever think other people are more successful because they are smarter, more "in the know" or better connected?
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Jim's Gems: Managing Time

A few things happen to be consuming my time and they have given me pause to think.
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Jim's Gems: The Power of Positive Thinking

The most important step toward success is having faith that you will succeed.
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Face of Quality: What is Your Legacy?

We, the members, stewards and professionals of quality, need to mentor others through practicing, teaching and executing quality in all we do.
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Jim's Gems: Aiming Too Low

When you’ve reached the goal that you have set for yourself, refocus and set another, further-reaching goal.
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Remembering Walter A. Shewhart's Contribution to the Quality World

Walter Shewhart was a giant among giants in the quality movement during the first half of the 20th century. His mentoring of other engineers at Western Electric and his groundbreaking work with control charts arguably led a quality revolution and launched the quality profession.
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Multimedia

Videos

Podcasts

Charles J. Hellier has been active in the technology of nondestructive testing and related quality and inspection fields since 1957. Here he talks with Quality's managing editor, Michelle Bangert, about the importance of training.
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Quality Magazine

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2014 October

Check out the October 2014 edition of Quality Magazine for features!

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The Skills Gap

What is the key to solving the so-called skills gap in the quality industry?
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