Articles by Jim L. Smith

Jim’s Gems: Reduce the Expectation Gap

When I was a new manager, a mentor taught me something that I’ve used successfully over the years.

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Jim’s Gems: Fear Inhibits Change

Nothing blocks change the way fear can, and when its power is greater than your power to overcome its influence, fear is devastating.

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Jim’s Gems: Feeling Overwhelmed?

Do you have so much to do that it seems overwhelming? Maybe it’s time to stop thinking about how much there is to do and start getting it done.

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Jim’s Gems: Move Forward with Confidence

You have what it takes to achieve genuine and lasting excellence.

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Jim's Gems: Why Aren’t I Achieving My Goals?

If you are not making the progress you would like to make and are capable of making, you might consider the following points.  

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Jim’s Gems: The Value of Solitude

To avoid burnout and replenish energy, set aside time for renewal. A few minutes each day spent in quiet thought can be very relaxing.

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Jim's Gems: Dealing With Rejection

Effectively dealing with rejection can be a challenge. We all face it but that doesn’t make it any easier. Most of us can handle physical pain, but when it comes to rejection or disapproval, it is more about dealing with psychological pain.
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Jim's Gems: Practice Four-to-One

In the mid 1970’s Fran Tarkenton, former NFL All-Pro quarterback, motivational speaker, and author of several self-help books, and Aubrey Daniels at Behavioral Systems Inc. did some work on this issue.
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Jim’s Gems: Consider All Possibilities

Have you heard of either or thinking also referred to as black or white thinking?
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Jim’s Gems: I Think I Can

Most of us remember that wonderful children’s story about “The Little Engine That Could”. The story has several versions but the one by Watty Piper was published in the U.S. around 1930. It is a story of optimism and hard work that people of all ages can relate.

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 In honor of World Quality Month, we spoke to James Rooney, ASQ Past Chairman of the Board of Directors 2013, for his take on quality around the world.
For more information, read the ASQ Speaking of Quality column.
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2014 September

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