Articles by Jim L. Smith

Jim's Gems: Goals Can Be Predictors

By Jim L. Smith
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We’ve written about goal setting a few times in this blog which includes last week’s. However, considering it’s the start of the New Year it’s worth dedicating the year’s first blog to goal setting.
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Face of quality

Protect Your Reputation

LACK OF RIGOR, DISCIPLINE can have negative consequences.
By Jim L. Smith
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As a society we are inundated daily with bad news about the economy.
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Jim's Gems: Guard Against Negativity

By Jim L. Smith

The best people to associate with are those who do three important things at the same time.


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Face of Quality

The Argument for Training

People make the difference, but managers don’t act accordingly.
By Jim L. Smith
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Many of our greatest quality giants have discussed the value of education and training. For example, Dr. Deming dedicated two of his renowned 14 points of management to the subject.


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Face of Quality

The Value of a Certified Quality Professional

Certification benefits both you and your organization.
By Jim L. Smith
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In my April 2013 column, I explained Ten Reasons to Invest in Yourself. Due to the number of comments and follow up questions, I thought it worthwhile to do a sequel.
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Management

13 Steps to Get Ahead

Follow these best practices to get results in your career.
By Jim L. Smith
One Comment

In every place I’ve worked, I’ve noticed a handful of patterns. Some people seem to fit in well, do their work, and usually get the perks—opportunities, raises and promotions.


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Face of Quality

Foundation for Defect-Based Metrics

Two questions form the foundation for a defect-based metric system.
By Jim L. Smith
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A defect happens when the outcome of any process, whether to manufacture a product or provide a service, does not produce the expected outcome.


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Your True Identity

By Jim L. Smith
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Do you ever think about just who you actually are? For many we are much different than what or how the outside world sees us.
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Face of Quality

Focus on the True Enemy

Poor quality is a formidable enemy of profitability.
By Jim L. Smith
2 Comments

The quality profession has risen to the tremendous challenges of the last century by developing methodologies that have helped businesses meet the demands of their customers.


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Barriers Make for Teaching Opportunities

By Jim L. Smith
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As we journey along the path of life, it is inevitable that we are presented with challenges, stumbling blocks, and barriers which come in all shapes and sizes. Some come out of nowhere and we are unprepared to confront while others are more predictable and are easier to overcome.
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Multimedia

Videos

Podcasts

 In honor of World Quality Month, we spoke to James Rooney, ASQ Past Chairman of the Board of Directors 2013, for his take on quality around the world.
For more information, read the ASQ Speaking of Quality column.
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Quality Magazine

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2014 September

Check out the September 2014 edition of Quality Magazine for features!

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The Skills Gap

What is the key to solving the so-called skills gap in the quality industry?
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