Articles by Jim L. Smith

Face of Quality

Organizational Culture and Work

Understand the variables that affect employee self-determination.
May 2, 2013

Recently a discussion centered on organizational empowerment, its relationship to employee self-determination, and the impact on opportunity. The following is a summary of a recent conversation with one of our readers.


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Jim's Gems: Possibility Thinking Starts with You

April 29, 2013
Last week’s blog focused on the difference between average and great and we thought it might be worthwhile to revisit that topic.
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Jim’s Gems: The Difference Between Average and Great

April 22, 2013
Do you ever think about the difference between mediocrity and greatness? It’s likely not near as much as you might think. It really takes very little to make a big difference in the outcome of your labors.
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Jim Gem’s: Maintain focus on your goal

April 15, 2013
When we’ve reached the goal that we have set for ourselves we need to refocus and set another. We must keep focusing on continual improvement and the actions to reach the peak.
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The People Theory: Motivating Others

April 12, 2013

The following is a series of articles that longtime Quality columnist and blogger Jim Smith penned in 1979 to motivate employees.


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Face of Quality

Ten Reasons to Invest in Yourself

Today's World Takes No Pity on People Who Do Not Add Value.
April 8, 2013

Following are ten potential career benefits that can be realized when you upgrade your skills and knowledge by pursuing a professional certification.


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Jim’s Gems: The Power of Patience

April 8, 2013
Do you ever wish you were born with more patience? Are you embroiled in the daily pressure cooker of life made worse from the feeling being impatient? Impatience exacerbates work-life stress. It helps destroy our inner peace and calm with anger and frustration.
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Trust: Slow to Gain, Fast to Loose

Jim Gem’s: Trust

April 1, 2013
As children core values are instilled in us either by direct communication or observation. Included in, but not limited to, core values are things like respectfulness, honesty, and trustfulness.
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Jim's Gems: Self-Fulfilling Prophecy

March 27, 2013

What we get in life is pretty much how we behave, coming back at us.


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Jim's Gems: Self-Esteem and Humility

March 11, 2013

There are scores of books and numerous articles written on this subject by people with far more credentials than I possess; however, maybe we shouldn’t over think this conundrum which might allow us to come up with a fairly simple answer.


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 In honor of World Quality Month, we spoke to James Rooney, ASQ Past Chairman of the Board of Directors 2013, for his take on quality around the world.
For more information, read the ASQ Speaking of Quality column.
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