Quality Blog


Creating An Inspiring Organization

July 15, 2013

A person who’d been reading our articles and blogs contacted me recently to ask about inspiration. Since we’ve focused on the topic a few times, the question was if it was possible to create an organization that inspires people to consistently do their best? The simple answer was “Yes.” Because humans are complex it might seem like a daunting task but I suggest it can be made easy with a few quick tips.

For nearly 47 years, I've basically been in the business of helping people and organizations use more of their potential. Based on my experience, and on the latest research in cognitive and organizational psychology, the following is how to create an organization that inspires people to do their best. (Of course each of these steps has been simplified.)

First, an organization needs an inspiring goal, a common vision of a clearly-defined end result, shared by everyone, talked about often, and affirmed daily. This creates the culture of sustained inspiration which is so powerful it facilitates the remaining list.

Second, the organization needs people who believe in their own ability to attain that end result, to stretch and get creative when it comes to figuring out how they are going to do it. Organizations need people who know that if they are going to succeed, they have to depend on each other, and trust each other, to deliver the goods.

Certainly, some organizations say that they have to screen prospective employees who have this trait so that is something they see as benefiting them in the long run. Personally, I say that is wrong-thinking. Countless organizations have done it with people who are already on the job. These organizations were willing to spend some time teaching them - and themselves how to be successful. It’s a two-way street with a give and get strategy.

Third, the organization needs a good system for tracking performance. Peter Drucker (American author, educator, and management consultant) was one of among many who supposedly said "what gets measured, gets managed” (or done). Timely feedback is critical to performance and overall results.

Forth, the organization needs to adopt an effective process to reward desired performance, including innovation and risk-taking, in meaningful ways to empower people to act and to deal with problems directly at every level.

If organizations can do these four things well they will be on their way to creating an inspired culture. If they can sustain the culture through nurturing, they will be delighted with the results!

Multimedia

Videos

Podcasts

Karen Spencer, Clinkenbeard's quality manager, discusses what makes the plant stand out, advice for other plants, and looks to the future.
More Podcasts

Quality Magazine

CoverImage

2015 March

The March 2015 edition of Quality Magazine includes this years Quality's 2015 Plant of the Year.

Table Of Contents Subscribe

Topics to Talk About

What topics would you like to see Quality cover more?
View Results Poll Archive

Clear Seas Research

qcast_ClearSeas_logo.gifWith access to over one million professionals and more than 60 industry-specific publications,Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.

STAY CONNECTED

Facebook2015_40 twitter_40px.png  youtube_40px.pnglinkedin_40px.png  GooglePlus_40

eNewsletters