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Just as a recipe designed for four may require some changes if it is called upon to serve 4,000, dramatically up-scaling the number of quality metrics being monitored may demand new approaches when deploying SPC.
Whether using ERP and MES systems, or even Excel, many manufacturers rely on data from numerous disparate sources to provide them with the information they need to create a quality product.
Bill Arbogast explains his perspective on quality, ISO 9001, and how to manage inevitable business changes.
Read: The 2013 Quality Professional of the Year
The purpose of this field guide is to assist organizations, step by step, in implementing a quality management system (QMS) in conformance with ISO 9001:2008, whether from scratch or by transitioning from ISO 9001:2000. It examines each sub-clause of Sections 4–8 of ISO 9001:2008, which contain the requirements, and gives a list of the documentation/documents required, internal audit questions, a summary of management’s responsibilities, and a flowchart of the steps that need to be undertaken to satisfy the requirements.
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