I recently saw a startling story on CBS' "60 Minutes." It was a piece about outsourcing, not manufacturing jobs, but service sector jobs. Companies such as Delta Airlines, IBM, Hewlett Packard and Dell Computer use India to answer customer and technical service questions.
According to the "60 Minutes" report, the average savings to companies who move customer and technical support service to India is 30 to 50% per year. Call center employees in India earn an average of $3,000 to $5,000 per year, at least five times less than their U.S. counterparts.