In the September editorial ("Silent ISO Majority?," Sept. 2002, p. 6), the editor asked if anyone supported ISO 9000. As a corporate quality systems manager, I can tell you that ISO and QS-9000 have done some good for us (Luminex Corp., Austin, TX). I am in total support of ISO 9000 as the system to use -- provided it is implemented and correctly used, and is used in addition to other systemic operations deemed necessary by the organization.