Empowering trainees increases their learning level
The boss's phone call made the challenge clear: next week's training seminar for all the plant managers is critical to improving the overall defect rate in the division this year. And the boss will evaluate the trainer's performance in delivering the course based on the results the plant managers achieve in the next six months. How will the trainer spend the critical days leading up to the training event? If his first impulse is to focus entirely on preparing the material, a decision has been made that will doom the event's outcome.