Because of this, Skoff developed a mental wish list for a single software program that would address all of the company’s needs and concerns. It would have to monitor everything regarding customers and vendors, and keep tabs on complaints, documents, management reviews, audits, company personnel and equipment.

Things became more difficult as Badger Metal’s vendors to the automotive industry began to request that all second-tier suppliers be at least QS and ISO compliant, and Tier One suppliers QS and ISO registered. “I spoke with a number of my closest business friends and inquired about software that could do what we needed, yet not beyond our budget scope,” Skoff says. “In every instance I came up blank. Badger then decided to make its own hodge-podge system to do this, but fell far short in a number of critical areas. We even attended numerous seminars in a search for the elusive golden ring. None were found.”