Any quality professional worth his keep knows that gage repeatability and reproducibility (R&R) studies are a critical part of a successful process control system, but it is amazing how many do not understand how to properly conduct a study or how to interpret the results.
Quality professionals know that measuring manufactured products is critical to maintaining the customer specification. They also know that measuring products is necessary for statistical process control systems designed to improve the manufacturing process itself. What is sometimes forgotten is that the data is only worthwhile if the measurement system itself is adequate.