Facilitating and improving a company's supply chain.
As the New Year begins, it appears the automotive industry has weathered the literal and figurative storms of 2012. The criticism concerning lack of industry innovation has momentarily quieted as 50 new models were introduced in 2012. Innovation is alive and well. Profits are increasing. But, it appears, so are recalls. While recalls might be considered solely risk management and safety issues, a root cause may lie in a lack of coordination with the automotive supply chain. When effective, quality improvement teams facilitate and, ultimately, improve the company’s supply chain.
While teams may not be a solution for every problem, a solid team culture certainly improves communication. This approach to communication is important not only with employees but with suppliers and the public as well. Since the official Toyota 2010 recall report was issued February 11, 2011, auto makers have been very careful to be transparent and be sure any suspect parts are taken out of the market. This has shed light on the incredibly intricate supply chain. The Council of Supply Chain Management Professionals (CSCMP) defines supply chain management as: