Delegating and nodding in agreement is not the way to get things done.
“Everyone delegates. Everyone nods agreement. Nothing changes. Sometimes this not discussing the ‘how’ is very purposively avoided. How many times have you heard in a crisis, ‘I don’t want to know how you get it done, that’s your problem. Just do it.’ If management is to improve their organization, they must change the process. This means that they cannot accept conference room promises, but must work directly with their people on the process, the how and the why. During this period of transition, everyone must be willing to learn. There is no room for fear of learning. No one is too senior to be involved in the how.” This quote comes from “The Deming Route to Quality and Productivity – Road Maps and Roadblocks” p. 139 by William W. Scherkenbach.