The Baldrige Criteria May Provide Such a Roadmap for Change.
Technology continues its dramatic advances and it’s as much daunting as it is exciting to think about what the future has in store for us. Certainly the economic landscape is a minefield that presents a multitude of challenges.
Successful organizations will have a roadmap to help them navigate the future. This roadmap should help the organization focus on providing customers with products that make their lives smarter, simpler, enjoyable, synchronized, and safer. Quality needs to play an important role in this roadmap, so an effective quality system may hold the answer.